Castrads Ltd

Valoraciones

I cannot recommend this company highly enough. The products are excellent, of course, but what sets them apart is their customer service. I experienced an issue with a radiator, years after purchase, and they took it away and repaired it. No fuss, no bother! Would choose them every time......
hace 7 meses
Very very helpful. Thank you very much for your help.
hace alrededor de 1 año
Very helpful service
hace casi 2 años
Fantastic - heating as art! Stunning designs / finishes and great customer service.
hace alrededor de 2 años
Very helpful and friendly staff, lovely good quality products.
hace alrededor de 2 años
I've purchased 4 radiators from Castrads and they all look great. I had a slight problem with spots of rust on the most recent purchase two years ago. Castrads offered to take the radiator back and respray or provide some tocuh up paint. I've been happy to try the touch up paint for now and its good to know that they will still stand over it should there be further problems.
hace alrededor de 3 años
I’m absolutely delighted with our new radiators, they look fantastic. The customer service from Katie was brilliant from start to finish, she kept me updated throughout the order period. Would highly recommend Castrads
hace más de 3 años
I bought four radiators from Castrads at my last house - I have moved now, and plan to buy some more. First of all the radiators are beautiful, obviously, but also really pack out some heat. And secondly, I found Castrads an excellent, very professional company to deal with. I recommend them 100%. Have just read the last review, I asked for advice on what size radiators to fit for the size of room I had, and it's a difficult question to answer I believe - how long is a piece of string? How warm do you like your rooms? I think this is a decision we have to make ourselves, using other peoples advice to help us.
hace más de 3 años
Unimpressed. Company massively overspecced the radiator for my customer, no attention paid to Building Regs or heat requirements for the room (could have got away with 25% of the output of this ridiculous thing), the rad in question needed to be built on site (also ridiculous - why can't you send it assembled with a specialist delivery team), they sent the wrong assembly tool to build it so wasted first trip , radiator completely full of rust and debris on arrival so lost time flushing all the sections out. Radiators look good but we will never get involved with fitting one from Castrads for a customer again .
hace más de 3 años
Great products and good service, the sales process was super and products where lovely. One issues occurred and they where extremely fair and resolved the problem quickly and professionally. Would recommend to everyone.
hace más de 4 años
Excellent product , love the easy to use build your own Rad design on the web page. kept in touch by phone & email. "nd time iv used them after a recommend by a friend. Thanks
hace más de 5 años
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